Cladding Remediation respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018. UK organisations must provide people with privacy information including their purposes for processing, retention information, sharing, and rights.
Company name: Cladding Remediation
Website: claddingremediation.co.uk
Privacy contact: privacy@claddingremediation.co.uk
General contact emails: info@claddingremediation.co.uk, estimates@claddingremediation.co.uk
For the purposes of UK data protection law, Cladding Remediation is the controller of the personal data collected through this website, except where this policy says otherwise. The ICO explains that controllers are the main decision-makers about how and why personal data is used.
We may collect and use the following categories of personal data when you use our website or contact us through a contact form:
The ICO explains that personal data is information relating to an identified or identifiable person, and usage or technical data can fall within that definition where it relates to an individual.
We collect personal data:
We use your personal data to:
We do not use your personal data for newsletter marketing, email marketing campaigns, or remarketing based on the information you provided.
We rely on the following lawful bases under the UK GDPR:
Legitimate interests
We use your data where necessary for our legitimate interests in running our website, responding to enquiries, maintaining records, improving website performance, and understanding how visitors use the site through analytics, provided those interests are not overridden by your rights and freedoms. The ICO says organisations must decide their lawful bases before they start processing and explain them in their privacy information.
Steps at your request before entering into a contract
Where you contact us for a quote, estimate, or project-related discussion, we may process your information in order to take steps at your request before any contract is entered into.
Legal obligation
We may process and retain certain information where necessary to comply with legal or regulatory obligations.
Consent
Where consent is required for non-essential cookies or analytics settings, we will rely on your consent. The ICO says people must be told about their rights, including the right to withdraw consent where consent is the lawful basis.
We use Google Analytics to help us understand how visitors use our website, such as which pages are visited, how long visitors stay, and how users navigate the site. This helps us improve website performance and user experience.
Google Analytics may collect information such as IP address and device or browser information. Where required, analytics cookies should only be set with appropriate consent. The ICO’s guidance on privacy notices and cookies says organisations should explain their use of cookies and related data processing clearly.
We do not use:
We do not sell your personal data.
We may share your personal data with trusted service providers where necessary to operate our website and services, such as:
We only share personal data where it is necessary and appropriate, and we expect third parties processing data on our behalf to protect it.
Some service providers, including Google, may process data outside the UK. Where personal data is transferred internationally, we expect appropriate safeguards to be used where required under applicable data protection law.
We keep personal data only for as long as reasonably necessary for the purposes we collected it for, including responding to enquiries, keeping appropriate business records, resolving disputes, enforcing our rights, and complying with legal obligations.
If we do not have a fixed retention period for a particular type of data, we apply criteria such as:
The ICO says that if you do not have a fixed period, your privacy notice should explain the criteria used to decide retention.
We use appropriate technical and organisational measures to help protect personal data against accidental loss, unauthorised access, unauthorised disclosure, misuse, or alteration. The ICO says organisations should make sure personal data is handled securely and only accessed where there is a business need. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Under UK data protection law, you may have the right to:
The ICO states that privacy information should explain the rights available to individuals, including access, rectification, erasure, restriction, objection, and data portability where applicable.
To exercise your rights, contact: privacy@claddingremediation.co.uk
If you have concerns about how we use your personal data, please contact us first at privacy@claddingremediation.co.uk.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues. The ICO says privacy notices should tell people how they can complain if they have concerns about the use of their information.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. You should read their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have any questions about this Privacy Policy or about how we handle personal data, contact:
Privacy enquiries: privacy@claddingremediation.co.uk
General enquiries: info@claddingremediation.co.uk
Estimates: estimates@claddingremediation.co.uk
At Cladding Remediation, we deliver compliance-led external wall remediation for residential and mixed-use buildings across the UK. We manage the full scope from PAS 9980 and FRAEW-led investigation support through unsafe cladding removal and non-combustible replacement systems, with controlled programmes suited to occupied blocks. Our teams address the key drivers of façade risk, including combustible cladding, insulation build-ups, and critical interfaces, providing clear documentation and consistent site standards throughout. Whether you are a freeholder, managing agent, developer, or principal contractor, we provide dependable delivery that moves buildings from assessment to remediation with confidence.
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